From 1 to 90 in 90 days
An Executive Search Organisation made up of 1 + 4 persons
* Had interpersonal conflicts
* Poor work culture
* Candidates would be left to themselves sitting for hours outside their office and
* Were making around 1 placement p.m.
I asked them if any of them had been un-employed. Yes, 2 of them had experienced the pain, anguish and the indignity of being unemployed.
I asked them to connect with that time and with the persons sitting outside their office:
* Who might be the only breadwinners for their families
* Who might be desperately seeking a breakthrough in getting access to a honorable means of livelihood
* Who might be sitting there with the last vestiges of hope – in humanity
It was entirely up to them how they responded to this human condition: with indifference or with intense, profound action.
We set a benchmark: A person would get an assignment within 30 days of first contact – irrespective of how the contact was made. It could even be a phone call or a referral or a mention by someone.
My total interaction with them lasted for four 2 hour sessions over four consecutive days.
By the following quarter, they began averaging 90 placements p.m.