3 Steps to Transition a people-run business to a System and Process-run, Scalable Business
- Provide appropriate system and technology support to your Operating Team that will enhance customer experience
- Synchronise back-end with Operations, Marketing, Sales and Operations to provide a seamless experience to the customer.
- Use a Zero-based/Lean Management approach on all fronts to reduce/eliminate all friction points and wastage to minimize customer buying time and improving customer value and experience.
This is a journey, not a destination. Every individual involved needs to be facilitated in making the internal and external transition.
The goal is noteworthy. The process is painstaking. The results will be exemplary.
Many begin the journey from being teamled to becoming system supported. Very few actually complete it. A tiny minority enjoy the fruits of their collective labour.
Raymond D’Souza
PassionPreneur Trasition Coach and Business Strategist
Personalised Handholding for Turning Passion into Prosperity
P.S: One Minute Self Assessment:
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