5 Non Business Metrics to Monitor for Leadership Selection
5 non–business parameters which if quantified could provide valuable metrics relevant for organisations that focus on community contribution and upliftment whilst also ensuring business growth and profitability.
These may not be currently tracked or monitored; however when these parameters are applied you will get leaders who are committed to the organization, its growth and impact. When these parameters are ignored, toxic leaders end up in organizational positions creating unnecessary organizational problems which take a long time to correct and clean up.
1. Time investment
2. Effort invested
3. Money investment
4. No. of persons uplifted / impacted
5. Investment of Self
1. Time Investment:
Indicators: The amount of time invested is a direct correlation to the emotional commitment to the organization. Most of the time, this happens in the background and is not noticed, measured and acknowledged.
Counter indicator: The clock watchers / those who just mark their attendance / spectators or commentators who make their presence felt with minimal time investment.
2. Effort Invested:
Indicators: This is where the proverbial midnight oil is burnt, the intellectual and/or physical effort put in; often redoing other people’s incomplete work or work that is not accurate or proper. This is often downplayed as ‘going too much into detail’, administration, coordination or mobilization. Whereas, it is inevitably noted that the success of the turnout, smooth functioning of the event and/or the caliber of the outcome is actually an outcome of this selfless, professional detailing.
It is also this detailing that significantly raises the quality of the output / standing of the organizational brand, building organizational goodwill, bringing in new customers; retaining old ones, increasing cross sales and upsales and increasing market share.
Counter Indicators: Not making the efforts required to attend / prepare / anticipate / coordinate / submit / communicate.
3. Money Invested/Paid/Donated:
Indicators: Those who contribute with money, including donating anonymously. Sponsors and sponsorships need to be tracked and acknowledged. And the givers will stand out by a mile! This also includes those who pay their dues punctually, with/without reminders.
Contra Indicators:
The spendthrifts.
The takers: Those who keep getting business but just don’t give back. Measure and contrast amount taken versus amount given. This could also simply include number of referrals given that got converted into business.
4. No. of persons uplifted / impacted:
Indicators: This is a very important and critical indicator highlighting visionary investing in building of a cadre for the organization to deliver lasting / ongoing value.
Contra Indicators:
Being transactional not transformational in approach
Transacting for the here and now
Transacting just for business
Interested in the transaction; not in the person.
5. Investment of Self:
Indicators: This is the deepest level of committed involvement: You invest yourself without holding back. Giving the best of yourself and your talent for the benefit of the organization and its members.
Contra Indicators:
Giving as little of yourself as possible, outside of sight. Operating largely in the visible domain.
Trust this helps organisational ‘trustees’ make the right leadership decisions for the benefit of all stakeholders concerned.
Raymond DSouza
PassionPreneur Coach and Business Strategist
Personalised Handholding for Turning Passion into Prosperity
raymond@passionpreneur.in
